The purpose of the role is to provide research and administrative services within DALRO.

JOB COMPETENCIES

• Maintain a high degree of concentration over extended periods of time.
• Produce work that requires a high degree of accuracy.
• Lead conferences or meetings which require good retention of information.
• Take the initiative to obtain information, opinions, or ideas from well-informed people.
• Be methodical and detail oriented when providing information.
• Review reports carefully and attentively to ensure they are accurate.
• Keep others informed about the quality of their work.
• Execute analytical and logical work projects, i.e., distributions.
• Negotiate with a win-win philosophy. Plan and assign work of others.

QUALIFICATIONS AND EXPERIENCE

• Matric (NQF4) or equivalent.
• Bachelor’s Degree preferably in Drama, Literature or Fine Art.
• At least three years related and relevant working experience.

KNOWLEDGE AND SKILLS

• Knowledge of local and international creators and their works in the area of visual arts or plays and musicals is essential.
• Knowledge of Copyright, in the areas of visual arts or plays and musicals is advantageous.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills in English.
• Written and verbal communication in at least one other South African language is an advantage.
• Industry knowledge, experience and an existing network within the industry would be an advantage.
• A valid driver’s licence and own reliable transport.
• Willingness to travel.

JOB ACCOUNTABILITIES

• Monitor user websites and catalogues and research rightsholder and rightsholder work against DALRO’s mandating criteria.
• Research rightsholder and rightsholder work on DALRO database and authorised research sites and verify publication data.
• Assess applications and liaise with users for necessary information and documentation to update records on the DALRO licensing system.
• Liaise with users and rightsholders on applications received.
• Manage Licensed contracts.
• Prepare quotations where required.
• Capture data on the DALRO licensing system.
• Manage email traffic and allocated mailboxes.
• Generate, prepare and present reports as required.
• Resolve queries in line with DALRO processes.
• Adhere to DALRO processes and policies.
• Perform ad-hoc duties as required.

DALRO are affiliated to international organisations, including WIPO and part of the requirement of the Senior Administrator: Theatricals and General Licensing role is the completion of relevant courses which will be specified from time to time.

BEHAVIOURAL ATTRIBUTES

• Cooperation and collaboration
• Perceptive
• Kind and considerate
• Precision and accuracy
• Clear, direct and efficient communication
• Adherence to Rules and Regulations
• Pleasant and accessible
• Customer orientated
• Remain calm in confrontational situations